Frequently asked
Frequently asked questions
How do I receive the planner after buying?
How do I receive the planner after buying?
As soon as your payment goes through, a Google Sheets link arrives straight away. Open it, copy the file to your own Google Drive, and you have your own copy ready to use. Delivery is instant.
Do I need a Google account to use it?
Do I need a Google account to use it?
Yes, a free Google account is enough to copy the file and use it. If you do not have one, creating it takes seconds and costs nothing.
Does it work on my phone?
Does it work on my phone?
It does. The planner works on phone and computer alike. On a phone you use it through the Google Sheets app, on a computer through your browser.
Is it really a one-off payment?
Is it really a one-off payment?
Yes. One payment, no subscription and no monthly fee. You buy the planner once and it stays yours.
Can I reuse it every year?
Can I reuse it every year?
Absolutely. Each new year you copy a clean version of your original file and start fresh, or simply carry on in the same file.
Is there a dark mode and a light mode?
Is there a dark mode and a light mode?
Yes. A light version that is easy in daylight, and a dark one that is kinder on the eyes at night. Switch whenever you like.
Can I get a refund?
Can I get a refund?
Because the planner is a digital file delivered instantly, we cannot refund it once it has been downloaded. Get in touch before you pay if anything is unclear.